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@ -94,25 +94,41 @@ You should receive a response within 24 hours. If for some reason you do not, pl |
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## Support |
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## Support policy |
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If you need support, please first make sure you're [sponsoring the project](https://github.com/sponsors/kevinchalet). |
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Depending on the tier you selected, you can open a GitHub ticket or send an email to contact@openiddict.com for private support. |
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Alternatively, you can also post your question on [Gitter](https://app.gitter.im/#/room/#openiddict_openiddict-core:gitter.im). |
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> [!IMPORTANT] |
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> With OpenIddict 5.x now being generally available, the previous version, OpenIddict 4.x, stops being supported and won't receive bug |
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> fixes or security updates. As such, it is recommended to migrate to OpenIddict 5.x to continue receiving bug and security fixes. |
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> |
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> **There are, however, two exceptions to this policy**: |
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> - **ABP Framework 7.x users will still receive patches for OpenIddict 4.x for as long as ABP Framework 7.x itself is supported by Volosoft** |
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> (typically a year following the release of ABP 8.x), whether they have a commercial ABP license or just use the free packages. |
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> |
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> - **OpenIddict sponsors who have opted for a $250+/month sponsorship are now offered extended support:** |
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> - $250/month sponsors get full support for OpenIddict 4.x until June 18, 2024 (6 months). |
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> - $500/month sponsors get full support for OpenIddict 4.x until December 18, 2024 (12 months). |
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> - $1,000/month sponsors get full support for OpenIddict 4.x until December 18, 2025 (24 months). |
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**Support is only offered for the latest stable version of OpenIddict**. There are, however, two exceptions to this policy: |
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- **ABP Framework users receive patches for OpenIddict for as long as ABP Framework itself is supported by Volosoft** |
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(typically a year following the release of a major ABP version), whether they have a commercial ABP license or just use the free packages. |
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| OpenIddict branch | ABP Framework branch | End of support date (estimated) | |
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|-------------------|----------------------|---------------------------------| |
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| 4.x | 7.x | December 19, 2024 | |
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| 5.x | 8.x | November 19, 2025 | |
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| 6.x (current) | 9.x | Currently supported | |
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- **OpenIddict sponsors are offered extended support depending on the selected sponsorship tier:** |
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- $100/month sponsors get full support for the previous version 1 month following the release of a new major version. |
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- $250/month sponsors get full support for the previous version 6 months following the release of a new major version. |
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- $500/month sponsors get full support for the previous version 12 months following the release of a new major version. |
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- $1,000/month sponsors get full support for the previous version 24 months following the release of a new major version. |
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| OpenIddict branch | Sponsorship tier | End of support date | |
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|-------------------|------------------------|---------------------| |
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| 4.x | $100/month (or more) | January 18, 2024 | |
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| 4.x | $250/month (or more) | June 18, 2024 | |
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| 4.x | $500/month (or more) | December 18, 2024 | |
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| 4.x | $1,000/month (or more) | December 18, 2025 | |
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| 5.x | $100/month (or more) | January 17, 2025 | |
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| 5.x | $250/month (or more) | June 17, 2025 | |
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| 5.x | $500/month (or more) | December 17, 2025 | |
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| 5.x | $1,000/month (or more) | December 17, 2026 | |
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| 6.x (current) | Any | Currently supported | |
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-------------- |
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Kévin Chalet
1 year ago