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Update the support policy section

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Kévin Chalet 1 year ago
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      README.md

51
README.md

@ -95,16 +95,20 @@ Instead, **developers are encouraged to execute the conformance tests against th
## Security policy ## Security policy
Security issues and bugs should be reported privately by emailing security@openiddict.com. Security issues and bugs should be reported privately by emailing [security@openiddict.com](mailto:security@openiddict.com).
You should receive a response within 24 hours. If for some reason you do not, please follow up via email to ensure we received your original message. You should receive a response within 24 hours. If for some reason you do not, please follow up via email to ensure we received your original message.
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## Support policy ## Support policy
If you need support, please first make sure you're [sponsoring the project](https://github.com/sponsors/kevinchalet). **If you need support, please first make sure you're [sponsoring the project](https://github.com/sponsors/kevinchalet) or are a regular contributor**:
Depending on the tier you selected, you can open a GitHub ticket or send an email to contact@openiddict.com for private support. GitHub tickets opened by users who haven't contributed to the project or don't actively sponsor it will be automatically closed.
Alternatively, you can also post your question on [Gitter](https://app.gitter.im/#/room/#openiddict_openiddict-core:gitter.im).
> [!TIP]
> Depending on the tier you selected, you can open a GitHub ticket or send an email to [contact@openiddict.com](mailto:contact@openiddict.com) for private support.
>
> Alternatively, you can also post your question on [Gitter](https://app.gitter.im/#/room/#openiddict_openiddict-core:gitter.im).
**Support is only offered for the latest stable version of OpenIddict**. There are, however, two exceptions to this policy: **Support is only offered for the latest stable version of OpenIddict**. There are, however, two exceptions to this policy:
- **ABP Framework users receive patches for OpenIddict for as long as ABP Framework itself is supported by Volosoft** - **ABP Framework users receive patches for OpenIddict for as long as ABP Framework itself is supported by Volosoft**
@ -117,24 +121,27 @@ Alternatively, you can also post your question on [Gitter](https://app.gitter.im
| 6.x (current) | 9.x | Currently supported | | 6.x (current) | 9.x | Currently supported |
- **OpenIddict sponsors are offered extended support depending on the selected sponsorship tier:** - **OpenIddict sponsors are offered extended support depending on the selected sponsorship tier:**
- $100/month sponsors get full support for the previous version 1 month following the release of a new major version. - Tier 6 sponsors get full support for the previous version 1 month following the release of a new major version.
- $250/month sponsors get full support for the previous version 6 months following the release of a new major version. - Tier 7 sponsors get full support for the previous version 6 months following the release of a new major version.
- $500/month sponsors get full support for the previous version 12 months following the release of a new major version. - Tier 8 sponsors get full support for the previous version 12 months following the release of a new major version.
- $1,000/month sponsors get full support for the previous version 24 months following the release of a new major version. - Tier 9 sponsors get full support for the previous version 24 months following the release of a new major version.
| OpenIddict branch | Sponsorship tier | End of support date | | OpenIddict branch | Sponsorship tier | End of support date |
|-------------------|------------------------|---------------------| |-------------------|------------------|---------------------|
| 4.x | $100/month (or more) | January 18, 2024 | | 4.x | Tier 6 (or more) | January 18, 2024 |
| 4.x | $250/month (or more) | June 18, 2024 | | 4.x | Tier 7 (or more) | June 18, 2024 |
| 4.x | $500/month (or more) | December 18, 2024 | | 4.x | Tier 8 (or more) | December 18, 2024 |
| 4.x | $1,000/month (or more) | December 18, 2025 | | 4.x | Tier 9 | December 18, 2025 |
| | | | | | | |
| 5.x | $100/month (or more) | January 17, 2025 | | 5.x | Tier 6 (or more) | January 17, 2025 |
| 5.x | $250/month (or more) | June 17, 2025 | | 5.x | Tier 7 (or more) | June 17, 2025 |
| 5.x | $500/month (or more) | December 17, 2025 | | 5.x | Tier 8 (or more) | December 17, 2025 |
| 5.x | $1,000/month (or more) | December 17, 2026 | | 5.x | Tier 9 | December 17, 2026 |
| | | | | | | |
| 6.x (current) | Any | Currently supported | | 6.x (current) | Any | Currently supported |
> [!TIP]
> For more information on the different tiers and the benefits they offer, visit [GitHub Sponsors](https://github.com/sponsors/kevinchalet).
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