Merge pull request #2703 from Budibase/feature/analytics

Feature/analytics

.github/workflows/release-develop.yml

@@ -7,6 +7,7 @@ on:
 
 env:
   POSTHOG_TOKEN: ${{ secrets.POSTHOG_TOKEN }}
+  INTERCOM_TOKEN: ${{ secrets.INTERCOM_TOKEN }}
   POSTHOG_URL: ${{ secrets.POSTHOG_URL }}
   SENTRY_DSN: ${{ secrets.SENTRY_DSN }}
       

.github/workflows/release.yml

@@ -13,6 +13,7 @@ on:
 
 env:
   POSTHOG_TOKEN: ${{ secrets.POSTHOG_TOKEN }}
+  INTERCOM_TOKEN: ${{ secrets.INTERCOM_TOKEN }}
   POSTHOG_URL: ${{ secrets.POSTHOG_URL }}
   SENTRY_DSN: ${{ secrets.SENTRY_DSN }}
 

packages/builder/src/App.svelte

@@ -1,16 +1,10 @@
 <script>
-  import { onMount } from "svelte"
   import { Router } from "@roxi/routify"
   import { routes } from "../.routify/routes"
-  import { initialise } from "builderStore"
   import { NotificationDisplay } from "@budibase/bbui"
   import { parse, stringify } from "qs"
   import HelpIcon from "components/common/HelpIcon.svelte"
 
-  onMount(async () => {
-    await initialise()
-  })
-
   const queryHandler = { parse, stringify }
 </script>
 

packages/builder/src/analytics.js

@@ -1,139 +0,0 @@
-import * as Sentry from "@sentry/browser"
-import posthog from "posthog-js"
-import api from "builderStore/api"
-
-let analyticsEnabled
-const posthogConfigured = process.env.POSTHOG_TOKEN && process.env.POSTHOG_URL
-const sentryConfigured = process.env.SENTRY_DSN
-
-const FEEDBACK_SUBMITTED_KEY = "budibase:feedback_submitted"
-const APP_FIRST_STARTED_KEY = "budibase:first_run"
-const feedbackHours = 12
-
-async function activate() {
-  if (analyticsEnabled === undefined) {
-    // only the server knows the true NODE_ENV
-    // this was an issue as NODE_ENV = 'cypress' on the server,
-    // but 'production' on the client
-    const response = await api.get("/api/analytics")
-    analyticsEnabled = (await response.json()).enabled === true
-  }
-  if (!analyticsEnabled) return
-  if (sentryConfigured) Sentry.init({ dsn: process.env.SENTRY_DSN })
-  if (posthogConfigured) {
-    posthog.init(process.env.POSTHOG_TOKEN, {
-      autocapture: false,
-      capture_pageview: false,
-      api_host: process.env.POSTHOG_URL,
-    })
-    posthog.set_config({ persistence: "cookie" })
-  }
-}
-
-function identify(id) {
-  if (!analyticsEnabled || !id) return
-  if (posthogConfigured) posthog.identify(id)
-  if (sentryConfigured)
-    Sentry.configureScope(scope => {
-      scope.setUser({ id: id })
-    })
-}
-
-async function identifyByApiKey(apiKey) {
-  if (!analyticsEnabled) return true
-  try {
-    const response = await fetch(
-      `https://03gaine137.execute-api.eu-west-1.amazonaws.com/prod/account/id?api_key=${apiKey.trim()}`
-    )
-    if (response.status === 200) {
-      const id = await response.json()
-
-      await api.put("/api/keys/userId", { value: id })
-      identify(id)
-      return true
-    }
-
-    return false
-  } catch (error) {
-    console.log(error)
-  }
-}
-
-function captureException(err) {
-  if (!analyticsEnabled) return
-  Sentry.captureException(err)
-  captureEvent("Error", { error: err.message ? err.message : err })
-}
-
-function captureEvent(eventName, props = {}) {
-  if (!analyticsEnabled || !process.env.POSTHOG_TOKEN) return
-  props.sourceApp = "builder"
-  posthog.capture(eventName, props)
-}
-
-if (!localStorage.getItem(APP_FIRST_STARTED_KEY)) {
-  localStorage.setItem(APP_FIRST_STARTED_KEY, Date.now())
-}
-
-const isFeedbackTimeElapsed = sinceDateStr => {
-  const sinceDate = parseFloat(sinceDateStr)
-  const feedbackMilliseconds = feedbackHours * 60 * 60 * 1000
-  return Date.now() > sinceDate + feedbackMilliseconds
-}
-
-function submitFeedback(values) {
-  if (!analyticsEnabled || !process.env.POSTHOG_TOKEN) return
-  localStorage.setItem(FEEDBACK_SUBMITTED_KEY, Date.now())
-
-  const prefixedValues = Object.entries(values).reduce((obj, [key, value]) => {
-    obj[`feedback_${key}`] = value
-    return obj
-  }, {})
-
-  posthog.capture("Feedback Submitted", prefixedValues)
-}
-
-function requestFeedbackOnDeploy() {
-  if (!analyticsEnabled || !process.env.POSTHOG_TOKEN) return false
-  const lastSubmittedStr = localStorage.getItem(FEEDBACK_SUBMITTED_KEY)
-  if (!lastSubmittedStr) return true
-  return isFeedbackTimeElapsed(lastSubmittedStr)
-}
-
-function highlightFeedbackIcon() {
-  if (!analyticsEnabled || !process.env.POSTHOG_TOKEN) return false
-  const lastSubmittedStr = localStorage.getItem(FEEDBACK_SUBMITTED_KEY)
-  if (lastSubmittedStr) return isFeedbackTimeElapsed(lastSubmittedStr)
-  const firstRunStr = localStorage.getItem(APP_FIRST_STARTED_KEY)
-  if (!firstRunStr) return false
-  return isFeedbackTimeElapsed(firstRunStr)
-}
-
-// Opt In/Out
-const ifAnalyticsEnabled = func => () => {
-  if (analyticsEnabled && process.env.POSTHOG_TOKEN) {
-    return func()
-  }
-}
-const disabled = () => posthog.has_opted_out_capturing()
-const optIn = () => posthog.opt_in_capturing()
-const optOut = () => posthog.opt_out_capturing()
-
-export default {
-  activate,
-  identify,
-  identifyByApiKey,
-  captureException,
-  captureEvent,
-  requestFeedbackOnDeploy,
-  submitFeedback,
-  highlightFeedbackIcon,
-  disabled: () => {
-    if (analyticsEnabled == null) {
-      return true
-    }
-    return ifAnalyticsEnabled(disabled)
-  },
-  optIn: ifAnalyticsEnabled(optIn),
-  optOut: ifAnalyticsEnabled(optOut),
-}

packages/builder/src/analytics/IntercomClient.js

@@ -0,0 +1,94 @@
+export default class IntercomClient {
+  constructor(token) {
+    this.token = token
+  }
+
+  /**
+   * Instantiate intercom using their provided script.
+   */
+  init() {
+    if (!this.token) return
+
+    const token = this.token
+
+    var w = window
+    var ic = w.Intercom
+    if (typeof ic === "function") {
+      ic("reattach_activator")
+      ic("update", w.intercomSettings)
+    } else {
+      var d = document
+      var i = function () {
+        i.c(arguments)
+      }
+      i.q = []
+      i.c = function (args) {
+        i.q.push(args)
+      }
+      w.Intercom = i
+      var l = function () {
+        var s = d.createElement("script")
+        s.type = "text/javascript"
+        s.async = true
+        s.src = "https://widget.intercom.io/widget/" + token
+        var x = d.getElementsByTagName("script")[0]
+        x.parentNode.insertBefore(s, x)
+      }
+      if (document.readyState === "complete") {
+        l()
+      } else if (w.attachEvent) {
+        w.attachEvent("onload", l)
+      } else {
+        w.addEventListener("load", l, false)
+      }
+
+      this.initialised = true
+    }
+  }
+
+  /**
+   * Show the intercom chat bubble.
+   * @param {Object} user - user to identify
+   * @returns Intercom global object
+   */
+  show(user = {}) {
+    if (!this.initialised) return
+
+    return window.Intercom("boot", {
+      app_id: this.token,
+      ...user,
+    })
+  }
+
+  /**
+   * Update intercom user details and messages.
+   * @returns Intercom global object
+   */
+  update() {
+    if (!this.initialised) return
+
+    return window.Intercom("update")
+  }
+
+  /**
+   * Capture analytics events and send them to intercom.
+   * @param {String} event - event identifier
+   * @param {Object} props - properties for the event
+   * @returns Intercom global object
+   */
+  captureEvent(event, props = {}) {
+    if (!this.initialised) return
+
+    return window.Intercom("trackEvent", event, props)
+  }
+
+  /**
+   * Disassociate the user from the current session.
+   * @returns Intercom global object
+   */
+  logout() {
+    if (!this.initialised) return
+
+    return window.Intercom("shutdown")
+  }
+}

packages/builder/src/analytics/PosthogClient.js

@@ -0,0 +1,80 @@
+import posthog from "posthog-js"
+import { Events } from "./constants"
+
+export default class PosthogClient {
+  constructor(token, url) {
+    this.token = token
+    this.url = url
+  }
+
+  init() {
+    if (!this.token || !this.url) return
+
+    posthog.init(this.token, {
+      autocapture: false,
+      capture_pageview: false,
+      api_host: this.url,
+    })
+    posthog.set_config({ persistence: "cookie" })
+
+    this.initialised = true
+  }
+
+  /**
+   * Set the posthog context to the current user
+   * @param {String} id - unique user id
+   */
+  identify(id) {
+    if (!this.initialised) return
+
+    posthog.identify(id)
+  }
+
+  /**
+   * Update user metadata associated with current user in posthog
+   * @param {Object} meta - user fields
+   */
+  updateUser(meta) {
+    if (!this.initialised) return
+
+    posthog.people.set(meta)
+  }
+
+  /**
+   * Capture analytics events and send them to posthog.
+   * @param {String} event - event identifier
+   * @param {Object} props - properties for the event
+   */
+  captureEvent(eventName, props) {
+    if (!this.initialised) return
+
+    props.sourceApp = "builder"
+    posthog.capture(eventName, props)
+  }
+
+  /**
+   * Submit NPS feedback to posthog.
+   * @param {Object} values - NPS Values
+   */
+  npsFeedback(values) {
+    if (!this.initialised) return
+
+    localStorage.setItem(Events.NPS.SUBMITTED, Date.now())
+
+    const prefixedFeedback = {}
+    for (let key in values) {
+      prefixedFeedback[`feedback_${key}`] = values[key]
+    }
+
+    posthog.capture(Events.NPS.SUBMITTED, prefixedFeedback)
+  }
+
+  /**
+   * Reset posthog user back to initial state on logout.
+   */
+  logout() {
+    if (!this.initialised) return
+
+    posthog.reset()
+  }
+}

packages/builder/src/analytics/SentryClient.js

@@ -0,0 +1,37 @@
+import * as Sentry from "@sentry/browser"
+
+export default class SentryClient {
+  constructor(dsn) {
+    this.dsn = dsn
+  }
+
+  init() {
+    if (this.dsn) {
+      Sentry.init({ dsn: this.dsn })
+
+      this.initalised = true
+    }
+  }
+
+  /**
+   * Capture an exception and send it to sentry.
+   * @param {Error} err - JS error object
+   */
+  captureException(err) {
+    if (!this.initalised) return
+
+    Sentry.captureException(err)
+  }
+
+  /**
+   * Identify user in sentry.
+   * @param {String} id - Unique user id
+   */
+  identify(id) {
+    if (!this.initalised) return
+
+    Sentry.configureScope(scope => {
+      scope.setUser({ id })
+    })
+  }
+}

packages/builder/src/analytics/constants.js

@@ -0,0 +1,49 @@
+export const Events = {
+  BUILDER: {
+    STARTED: "Builder Started",
+  },
+  COMPONENT: {
+    CREATED: "Added Component",
+  },
+  DATASOURCE: {
+    CREATED: "Datasource Created",
+    UPDATED: "Datasource Updated",
+  },
+  TABLE: {
+    CREATED: "Table Created",
+  },
+  VIEW: {
+    CREATED: "View Created",
+    ADDED_FILTER: "Added View Filter",
+    ADDED_CALCULATE: "Added View Calculate",
+  },
+  SCREEN: {
+    CREATED: "Screen Created",
+  },
+  AUTOMATION: {
+    CREATED: "Automation Created",
+    SAVED: "Automation Saved",
+    BLOCK_ADDED: "Added Automation Block",
+  },
+  NPS: {
+    SUBMITTED: "budibase:feedback_submitted",
+  },
+  APP: {
+    CREATED: "budibase:app_created",
+    PUBLISHED: "budibase:app_published",
+    UNPUBLISHED: "budibase:app_unpublished",
+  },
+  ANALYTICS: {
+    OPT_IN: "budibase:analytics_opt_in",
+    OPT_OUT: "budibase:analytics_opt_out",
+  },
+  USER: {
+    INVITE: "budibase:portal_user_invite",
+  },
+  SMTP: {
+    SAVED: "budibase:smtp_saved",
+  },
+  SSO: {
+    SAVED: "budibase:sso_saved",
+  },
+}

packages/builder/src/analytics/index.js

@@ -0,0 +1,79 @@
+import api from "builderStore/api"
+import PosthogClient from "./PosthogClient"
+import IntercomClient from "./IntercomClient"
+import SentryClient from "./SentryClient"
+import { Events } from "./constants"
+import { auth } from "stores/portal"
+import { get } from "svelte/store"
+
+const posthog = new PosthogClient(
+  process.env.POSTHOG_TOKEN,
+  process.env.POSTHOG_URL
+)
+const sentry = new SentryClient(process.env.SENTRY_DSN)
+const intercom = new IntercomClient(process.env.INTERCOM_TOKEN)
+
+class AnalyticsHub {
+  constructor() {
+    this.clients = [posthog, sentry, intercom]
+  }
+
+  async activate() {
+    // Setting the analytics env var off in the backend overrides org/tenant settings
+    const analyticsStatus = await api.get("/api/analytics")
+    const json = await analyticsStatus.json()
+
+    // Multitenancy disabled on the backend
+    if (!json.enabled) return
+
+    const tenantId = get(auth).tenantId
+
+    if (tenantId) {
+      const res = await api.get(
+        `/api/global/configs/public?tenantId=${tenantId}`
+      )
+      const orgJson = await res.json()
+
+      // analytics opted out for the tenant
+      if (orgJson.config?.analytics === false) return
+    }
+
+    this.clients.forEach(client => client.init())
+    this.enabled = true
+  }
+
+  identify(id, metadata) {
+    posthog.identify(id)
+    if (metadata) {
+      posthog.updateUser(metadata)
+    }
+    sentry.identify(id)
+  }
+
+  captureException(err) {
+    sentry.captureException(err)
+  }
+
+  captureEvent(eventName, props = {}) {
+    posthog.captureEvent(eventName, props)
+    intercom.captureEvent(eventName, props)
+  }
+
+  showChat(user) {
+    intercom.show(user)
+  }
+
+  submitFeedback(values) {
+    posthog.npsFeedback(values)
+  }
+
+  async logout() {
+    posthog.logout()
+    intercom.logout()
+  }
+}
+
+const analytics = new AnalyticsHub()
+
+export { Events }
+export default analytics

packages/builder/src/builderStore/index.js

@@ -3,7 +3,6 @@ import { getAutomationStore } from "./store/automation"
 import { getHostingStore } from "./store/hosting"
 import { getThemeStore } from "./store/theme"
 import { derived, writable } from "svelte/store"
-import analytics from "analytics"
 import { FrontendTypes, LAYOUT_NAMES } from "../constants"
 import { findComponent } from "./storeUtils"
 
@@ -55,13 +54,4 @@ export const mainLayout = derived(store, $store => {
 
 export const selectedAccessRole = writable("BASIC")
 
-export const initialise = async () => {
-  try {
-    await analytics.activate()
-    analytics.captureEvent("Builder Started")
-  } catch (err) {
-    console.log(err)
-  }
-}
-
 export const screenSearchString = writable(null)

packages/builder/src/builderStore/store/automation/index.js

@@ -2,7 +2,7 @@ import { writable } from "svelte/store"
 import api from "../../api"
 import Automation from "./Automation"
 import { cloneDeep } from "lodash/fp"
-import analytics from "analytics"
+import analytics, { Events } from "analytics"
 
 const automationActions = store => ({
   fetch: async () => {
@@ -110,7 +110,7 @@ const automationActions = store => ({
       state.selectedBlock = newBlock
       return state
     })
-    analytics.captureEvent("Added Automation Block", {
+    analytics.captureEvent(Events.AUTOMATION.BLOCK_ADDED, {
       name: block.name,
     })
   },

packages/builder/src/builderStore/store/frontend.js

@@ -19,7 +19,7 @@ import {
 import { fetchComponentLibDefinitions } from "../loadComponentLibraries"
 import api from "../api"
 import { FrontendTypes } from "constants"
-import analytics from "analytics"
+import analytics, { Events } from "analytics"
 import {
   findComponentType,
   findComponentParent,
@@ -443,7 +443,7 @@ export const getFrontendStore = () => {
         })
 
         // Log event
-        analytics.captureEvent("Added Component", {
+        analytics.captureEvent(Events.COMPONENT.CREATED, {
           name: componentInstance._component,
         })
 

packages/builder/src/components/automation/AutomationPanel/CreateAutomationModal.svelte

@@ -4,7 +4,7 @@
   import { automationStore } from "builderStore"
   import { notifications } from "@budibase/bbui"
   import { Input, ModalContent, Layout, Body, Icon } from "@budibase/bbui"
-  import analytics from "analytics"
+  import analytics, { Events } from "analytics"
 
   let name
   let selectedTrigger
@@ -36,7 +36,7 @@
     notifications.success(`Automation ${name} created.`)
 
     $goto(`./${$automationStore.selectedAutomation.automation._id}`)
-    analytics.captureEvent("Automation Created", { name })
+    analytics.captureEvent(Events.AUTOMATION.CREATED, { name })
   }
   $: triggers = Object.entries($automationStore.blockDefinitions.TRIGGER)
 

packages/builder/src/components/automation/AutomationPanel/UpdateAutomationModal.svelte

@@ -2,7 +2,7 @@
   import { automationStore } from "builderStore"
   import { notifications } from "@budibase/bbui"
   import { Icon, Input, ModalContent, Modal } from "@budibase/bbui"
-  import analytics from "analytics"
+  import analytics, { Events } from "analytics"
 
   let name
   let error = ""
@@ -26,7 +26,7 @@
     }
     await automationStore.actions.save(updatedAutomation)
     notifications.success(`Automation ${name} updated successfully.`)
-    analytics.captureEvent("Automation Saved", { name })
+    analytics.captureEvent(Events.AUTOMATION.SAVED, { name })
     hide()
   }
 

packages/builder/src/components/backend/DataTable/modals/CalculateModal.svelte

@@ -1,7 +1,7 @@
 <script>
   import { Select, Label, notifications, ModalContent } from "@budibase/bbui"
   import { tables, views } from "stores/backend"
-  import analytics from "analytics"
+  import analytics, { Events } from "analytics"
   import { FIELDS } from "constants/backend"
 
   const CALCULATIONS = [
@@ -40,7 +40,7 @@
   function saveView() {
     views.save(view)
     notifications.success(`View ${view.name} saved.`)
-    analytics.captureEvent("Added View Calculate", { field: view.field })
+    analytics.captureEvent(Events.VIEW.ADDED_CALCULATE, { field: view.field })
   }
 </script>
 

packages/builder/src/components/backend/DataTable/modals/CreateViewModal.svelte

@@ -3,7 +3,7 @@
   import { goto } from "@roxi/routify"
   import { views as viewsStore } from "stores/backend"
   import { tables } from "stores/backend"
-  import analytics from "analytics"
+  import analytics, { Events } from "analytics"
 
   let name
   let field
@@ -21,7 +21,7 @@
       field,
     })
     notifications.success(`View ${name} created`)
-    analytics.captureEvent("View Created", { name })
+    analytics.captureEvent(Events.VIEW.CREATED, { name })
     $goto(`../../view/${name}`)
   }
 </script>

packages/builder/src/components/backend/DataTable/modals/FilterModal.svelte

@@ -11,7 +11,7 @@
     Icon,
   } from "@budibase/bbui"
   import { tables, views } from "stores/backend"
-  import analytics from "analytics"
+  import analytics, { Events } from "analytics"
 
   const CONDITIONS = [
     {
@@ -65,7 +65,7 @@
   function saveView() {
     views.save(view)
     notifications.success(`View ${view.name} saved.`)
-    analytics.captureEvent("Added View Filter", {
+    analytics.captureEvent(Events.VIEW.ADDED_FILTER, {
       filters: JSON.stringify(view.filters),
     })
   }

packages/builder/src/components/backend/DatasourceNavigator/modals/CreateDatasourceModal.svelte

@@ -5,7 +5,7 @@
   import { Input, Label, ModalContent, Modal, Context } from "@budibase/bbui"
   import TableIntegrationMenu from "../TableIntegrationMenu/index.svelte"
   import CreateTableModal from "components/backend/TableNavigator/modals/CreateTableModal.svelte"
-  import analytics from "analytics"
+  import analytics, { Events } from "analytics"
   import { getContext } from "svelte"
 
   const modalContext = getContext(Context.Modal)
@@ -45,7 +45,7 @@
       plus,
     })
     notifications.success(`Datasource ${name} created successfully.`)
-    analytics.captureEvent("Datasource Created", { name, type })
+    analytics.captureEvent(Events.DATASOURCE.CREATED, { name, type })
 
     // Navigate to new datasource
     $goto(`./datasource/${response._id}`)

packages/builder/src/components/backend/DatasourceNavigator/modals/UpdateDatasourceModal.svelte

@@ -2,7 +2,7 @@
   import { datasources } from "stores/backend"
   import { notifications } from "@budibase/bbui"
   import { Input, ModalContent, Modal } from "@budibase/bbui"
-  import analytics from "analytics"
+  import analytics, { Events } from "analytics"
 
   let error = ""
   let modal
@@ -35,7 +35,7 @@
     }
     await datasources.save(updatedDatasource)
     notifications.success(`Datasource ${name} updated successfully.`)
-    analytics.captureEvent("Datasource Updated", updatedDatasource)
+    analytics.captureEvent(Events.DATASOURCE.UPDATED, updatedDatasource)
     hide()
   }
 </script>

packages/builder/src/components/backend/TableNavigator/modals/CreateTableModal.svelte

@@ -12,7 +12,7 @@
     Layout,
   } from "@budibase/bbui"
   import TableDataImport from "../TableDataImport.svelte"
-  import analytics from "analytics"
+  import analytics, { Events } from "analytics"
   import screenTemplates from "builderStore/store/screenTemplates"
   import { buildAutoColumn, getAutoColumnInformation } from "builderStore/utils"
   import { NEW_ROW_TEMPLATE } from "builderStore/store/screenTemplates/newRowScreen"
@@ -67,7 +67,7 @@
     // Create table
     const table = await tables.save(newTable)
     notifications.success(`Table ${name} created successfully.`)
-    analytics.captureEvent("Table Created", { name })
+    analytics.captureEvent(Events.TABLE.CREATED, { name })
 
     // Create auto screens
     if (createAutoscreens) {

packages/builder/src/components/deploy/DeployModal.svelte

@@ -2,7 +2,8 @@
   import { onMount, onDestroy } from "svelte"
   import { Button, Modal, notifications, ModalContent } from "@budibase/bbui"
   import api from "builderStore/api"
-  import analytics from "analytics"
+  import analytics, { Events } from "analytics"
+  import { store } from "builderStore"
 
   const DeploymentStatus = {
     SUCCESS: "SUCCESS",
@@ -23,6 +24,9 @@
       if (response.status !== 200) {
         throw new Error(`status ${response.status}`)
       } else {
+        analytics.captureEvent(Events.APP.PUBLISHED, {
+          appId: $store.appId,
+        })
         notifications.success(`Application published successfully`)
       }
     } catch (err) {

packages/builder/src/components/design/NavigationPanel/NewScreenModal.svelte

@@ -4,7 +4,7 @@
   import { roles } from "stores/backend"
   import { Input, Select, ModalContent, Toggle } from "@budibase/bbui"
   import getTemplates from "builderStore/store/screenTemplates"
-  import analytics from "analytics"
+  import analytics, { Events } from "analytics"
 
   const CONTAINER = "@budibase/standard-components/container"
 
@@ -66,7 +66,7 @@
 
     if (templateIndex !== undefined) {
       const template = templates[templateIndex]
-      analytics.captureEvent("Screen Created", {
+      analytics.captureEvent(Events.SCREEN.CREATED, {
         template: template.id || template.name,
       })
     }

packages/builder/src/components/start/CreateAppModal.svelte

@@ -12,7 +12,7 @@
   import { admin } from "stores/portal"
   import { string, mixed, object } from "yup"
   import api, { get, post } from "builderStore/api"
-  import analytics from "analytics"
+  import analytics, { Events } from "analytics"
   import { onMount } from "svelte"
   import { capitalise } from "helpers"
   import { goto } from "@roxi/routify"
@@ -98,9 +98,9 @@
         throw new Error(appJson.message)
       }
 
-      analytics.captureEvent("App Created", {
+      analytics.captureEvent(Events.APP.CREATED, {
         name: $values.name,
-        appId: appJson._id,
+        appId: appJson.instance._id,
         template,
       })
 

packages/builder/src/pages/builder/auth/login.svelte

@@ -29,6 +29,7 @@
         username,
         password,
       })
+
       if ($auth?.user?.forceResetPassword) {
         $goto("./reset")
       } else {

packages/builder/src/pages/builder/portal/apps/index.svelte

@@ -15,8 +15,7 @@
   } from "@budibase/bbui"
   import CreateAppModal from "components/start/CreateAppModal.svelte"
   import UpdateAppModal from "components/start/UpdateAppModal.svelte"
-  import api, { del } from "builderStore/api"
+  import { del } from "builderStore/api"
-  import analytics from "analytics"
   import { onMount } from "svelte"
   import { apps, auth, admin } from "stores/portal"
   import download from "downloadjs"
@@ -66,14 +65,6 @@
     }
   }
 
-  const checkKeys = async () => {
-    const response = await api.get(`/api/keys/`)
-    const keys = await response.json()
-    if (keys.userId) {
-      analytics.identify(keys.userId)
-    }
-  }
-
   const initiateAppCreation = () => {
     creationModal.show()
     creatingApp = true
@@ -188,7 +179,6 @@
   }
 
   onMount(async () => {
-    checkKeys()
     await apps.load()
     loaded = true
   })

packages/builder/src/pages/builder/portal/manage/auth/index.svelte

@@ -23,6 +23,7 @@
   import api from "builderStore/api"
   import { organisation, auth, admin } from "stores/portal"
   import { uuid } from "builderStore/uuid"
+  import analytics, { Events } from "analytics"
 
   $: tenantId = $auth.tenantId
   $: multiTenancyEnabled = $admin.multiTenancy
@@ -209,6 +210,7 @@
             providers[res.type]._id = res._id
           })
           notifications.success(`Settings saved.`)
+          analytics.captureEvent(Events.SSO.SAVED)
         })
         .catch(err => {
           notifications.error(`Failed to update auth settings. ${err}`)

packages/builder/src/pages/builder/portal/manage/email/index.svelte

@@ -16,6 +16,7 @@
   import { email } from "stores/portal"
   import api from "builderStore/api"
   import { cloneDeep } from "lodash/fp"
+  import analytics, { Events } from "analytics"
 
   const ConfigTypes = {
     SMTP: "smtp",
@@ -69,6 +70,7 @@
       smtpConfig._rev = json._rev
       smtpConfig._id = json._id
       notifications.success(`Settings saved.`)
+      analytics.captureEvent(Events.SMTP.SAVED)
     }
   }
 

packages/builder/src/pages/builder/portal/manage/users/_components/AddUserModal.svelte

@@ -10,6 +10,7 @@
   } from "@budibase/bbui"
   import { createValidationStore, emailValidator } from "helpers/validation"
   import { users } from "stores/portal"
+  import analytics, { Events } from "analytics"
 
   export let disabled
 
@@ -25,6 +26,7 @@
       notifications.error(res.message)
     } else {
       notifications.success(res.message)
+      analytics.captureEvent(Events.USER.INVITE, { type: selected })
     }
   }
 </script>

packages/builder/src/pages/builder/portal/settings/organisation.svelte

@@ -25,7 +25,7 @@
   }
 
   const values = writable({
-    analytics: !analytics.disabled(),
+    analytics: analytics.enabled,
     company: $organisation.company,
     platformUrl: $organisation.platformUrl,
     logo: $organisation.logoUrl
@@ -48,13 +48,6 @@
   async function saveConfig() {
     loading = true
 
-    // Set analytics preference
-    if ($values.analytics) {
-      analytics.optIn()
-    } else {
-      analytics.optOut()
-    }
-
     // Upload logo if required
     if ($values.logo && !$values.logo.url) {
       await uploadLogo($values.logo)
@@ -64,6 +57,7 @@
     const config = {
       company: $values.company ?? "",
       platformUrl: $values.platformUrl ?? "",
+      analytics: $values.analytics,
     }
     // remove logo if required
     if (!$values.logo) {

packages/builder/src/stores/portal/auth.js

@@ -1,6 +1,7 @@
 import { derived, writable, get } from "svelte/store"
 import api from "../../builderStore/api"
 import { admin } from "stores/portal"
+import analytics from "analytics"
 
 export function createAuthStore() {
   const auth = writable({
@@ -49,6 +50,21 @@ export function createAuthStore() {
       }
       return store
     })
+
+    if (user) {
+      analytics.activate().then(() => {
+        analytics.identify(user._id, user)
+        if (user.size === "100+" || user.size === "10000+") {
+          analytics.showChat({
+            email: user.email,
+            created_at: user.createdAt || Date.now(),
+            name: user.name,
+            user_id: user._id,
+            tenant: user.tenantId,
+          })
+        }
+      })
+    }
   }
 
   async function setOrganisation(tenantId) {

packages/builder/vite.config.js

@@ -22,6 +22,9 @@ export default ({ mode }) => {
           isProduction ? "production" : "development"
         ),
         "process.env.POSTHOG_TOKEN": JSON.stringify(process.env.POSTHOG_TOKEN),
+        "process.env.INTERCOM_TOKEN": JSON.stringify(
+          process.env.INTERCOM_TOKEN
+        ),
         "process.env.POSTHOG_URL": JSON.stringify(process.env.POSTHOG_URL),
         "process.env.SENTRY_DSN": JSON.stringify(process.env.SENTRY_DSN),
       }),

packages/server/package.json

@@ -13,7 +13,7 @@
     "postbuild": "copyfiles -u 1 src/**/*.svelte dist/ && copyfiles -u 1 src/**/*.hbs dist/ && copyfiles -u 1 src/**/*.json dist/",
     "test": "jest --coverage --maxWorkers=2",
     "test:watch": "jest --watch",
-    "predocker": "copyfiles -f ../client/dist/budibase-client.js ../client/manifest.json client",
+    "predocker": "copyfiles -f ../client/dist/budibase-client.js ../standard-components/manifest.json client",
     "build:docker": "yarn run predocker && docker build . -t app-service",
     "run:docker": "node dist/index.js",
     "dev:stack:up": "node scripts/dev/manage.js up",
@@ -23,10 +23,9 @@
     "format": "prettier --config ../../.prettierrc.json 'src/**/*.ts' --write",
     "lint": "eslint --fix src/",
     "lint:fix": "yarn run format && yarn run lint",
+    "initialise": "node scripts/initialise.js",
     "multi:enable": "node scripts/multiTenancy.js enable",
-    "multi:disable": "node scripts/multiTenancy.js disable",
+    "multi:disable": "node scripts/multiTenancy.js disable"
-    "selfhost:enable": "node scripts/selfhost.js enable",
-    "selfhost:disable": "node scripts/selfhost.js disable"
   },
   "jest": {
     "preset": "ts-jest",
@@ -49,8 +48,7 @@
       "!src/automations/tests/**/*",
       "!src/utilities/fileProcessor.js",
       "!src/utilities/fileSystem/**/*",
-      "!src/utilities/redis.js",
+      "!src/utilities/redis.js"
-      "!src/api/controllers/row/internalSearch.js"
     ],
     "coverageReporters": [
       "lcov",
@@ -98,7 +96,7 @@
     "lodash": "4.17.21",
     "mongodb": "3.6.3",
     "mssql": "6.2.3",
-    "mysql": "^2.18.1",
+    "mysql": "2.18.1",
     "node-fetch": "2.6.0",
     "open": "7.3.0",
     "pg": "8.5.1",

packages/server/src/api/controllers/analytics.js

@@ -2,6 +2,6 @@ const env = require("../../environment")
 
 exports.isEnabled = async function (ctx) {
   ctx.body = {
-    enabled: env.ENABLE_ANALYTICS === "true",
+    enabled: !env.SELF_HOSTED && env.ENABLE_ANALYTICS === "true",
   }
 }

packages/worker/src/api/controllers/global/users.js

@@ -68,6 +68,7 @@ async function saveUser(
 
   _id = _id || generateGlobalUserID()
   user = {
+    createdAt: Date.now(),
     ...dbUser,
     ...user,
     _id,
@@ -148,6 +149,7 @@ exports.adminUser = async ctx => {
   const user = {
     email: email,
     password: password,
+    createdAt: Date.now(),
     roles: {},
     builder: {
       global: true,